FAQ

How can I buy tickets on the Internet? 

It’s very easy: just follow the instructions you will find in the online ticket sales section. Once you have completed the purchase, you will receive your tickets at the e-mail address you have provided. Print them and present them at the Park ticket office. You’re a step closer to enjoying the Oasis Park Zoo!   

Are there special group rates?

Yes, for more information, please contact our groups and schools department by calling (+34) 928 161102, or send an e-mail message to reservas@fuerteventuraoasispark.com.

How much do people over 60 pay?

There is a special rate for people over 60 years of age. Send an e-mail to reservas@fuerteventuraoasispark.com.

If we come with a baby, do we have to buy a ticket for it?

No, only children over 4 require tickets.

Can I buy or book tickets in advance?

Yes, you can do so at our online store.

What time limit I have to buy OnLine tickets?

All day long you can accede to our website and purchase your online tickets. But to make use of them, it have to be purchased with a limit of 24 hours before your visit.

What is included in the price of a ticket?

A ticket allows you to visit all our facilities (Zoo + Botanical Garden) and to attend the parrot, birds of prey, reptile and sea lion shows. It does not include interactions with the animals.

Can I use the flash when photographing animals?

Not in certain cases; for example the use of a flash could severely damage the eyesight of fish and some other animals. This is clearly indicated.

Can I feed the animals food that I bring from home?

No. What may be appealing and healthy for us may cause them serious problems. Each one of our animals has a specific diet that has been established by our veterinary surgeons. We have bags of food for sale that include fresh vegetables and fodder so that you can feed our animals in the correct manner. 

Is smoking allowed in the park?

Yes, except in closed buildings, shops, indoor dining areas in restaurants and during the shows.

Where can we get something to eat?

There are three restaurants in the zoo: Oasis, Sea Lion and El Patio Majorero. We offer a wide selection of fish, meat and fresh salads from our vegetable garden as well as sandwiches and home-made pizzas.

Can we visit the park in vehicles?

Yes, we have some electric vehicles for rent.

Are there any ATMs?

No.

Can I pop out to the car during my visit?

Yes, you must notify one of our information employees to receive instructions on how to re-enter the park.

Can I bring food from home to have lunch with my family?

Yes, although Oasis Park offers an excellent selection of food and drink.

Do I have to pay to use the car park?

No, our car park is completely free.